We know it can be frustrating to see your verification is pending or has been rejected. The good news is that it’s almost always a simple fix. This guide covers the most common reasons – from a blurry photo to a mismatched name – so you can get it corrected quickly and resubmitted. Our Team will reach out via email to request any additional information.
Common Reasons
- Blurry or incomplete documents
- Mismatched information (name or date of birth)
- Expired ID
- Unsupported document type
- Incomplete questionnaires
Take a moment to double-check your documents against this list. Submitting clear, correct and current information is the fastest way to get approved. If you’re still stuck, our support team is ready and waiting to help!
Comments
0 comments
Please sign in to leave a comment.